Sync Gorgias data to Sourcetable

Gorgias

Gorgias is an automated, all-in-one customer support helpdesk software specifically designed for e-commerces. The platform allows users to easily track a wide range of key customer support metrics, including First Response Time, Average Handle Time (AHT) and Customer Satisfaction Score (CSAT).

Sync Gorgias data to Sourcetable

Find out how to make the most of your Gorgias data with Sourcetable

Sourcetable Benefits

Query and cross-reference data

Gorgias is a customer support platform that allows e-commerce companies to connect all their customer service channels and manage them from a single dashboard. Syncing data from Gorgias to Sourcetable lets you automatically link it to all the other apps and platforms which are crucial for e-commerce businesses, giving your marketing and support teams all they need to provide the best possible experience for your customers.

Accessibility

Syncing Gorgias data to Sourcetable allows users to compare customer engagement metrics with other key performance indicators without having to learn SQL or other database languages, making important KPIs accessible to all members of your support team.

Auto-update your data

Sourcetable brings together key data from Gorgias and other platforms quickly and easily, allowing users to automate processes and free up time to focus on other important aspects of their business.

Visualizations

Sourcetable comes with a full suite of visualization tools for your reporting needs, letting users create dashboards, bar charts, line graphs, burn charts, mapping, scatter plots, and more to share with their teams.

Find out how to make the most of Gorgias with Sourcetable

A Magic Wand

Smart Templates

Use out-of-the-box, tried and tested templates to enhance data collaboration and customer support across your entire organisation

A Magic Wand

Quick Analysis

Analyse your Gorgias customer engagement data instantly in cross-channel reports that pull relevant insights from other platforms, apps and services.

A Magic Wand

Ease Of use

Compile all your customer engagement data into a spreadsheet, query it and find the business intelligence behind the numbers, to drive decisions and improve campaigns.

Who uses Gorgias data in Sourcetable

📈 Marketing and Advertising professionals

👷🏿 Sales and Sales Ops folk

👩🏼‍💼 Customer Support Professionals

🏢 Ecommerce businesses

Sample companies

Online businesses integrating Gorgias with Sourcetable have access to all relevant data.

  • Software as a Service

    (SaaS) companies
  • Small to Medium

    sized businesses
  • B2B Platforms

  • B2C Marketplaces

What makes Sourcetable special?

A Magic Wand

Interconnectivity

Connect, sync and query your Gorgias data with findings from 30+ other sources, to drive decisions and improve customer experience

A Magic Wand

Automation

Create and share intuitive views and workflow templates based on data from Gorgias and other platforms, no knowledge of SQL required

A Magic Wand

Collaboration

Sourcetable allows businesses to pass information to and from other apps automatically, providing customers with the most efficient and personalized communication experience possible

Frequently Asked Questions

How do I sync Gorgias data to Sourcetable?
Sourcetable is currently in Closed Beta. Sign up to the Beta here to tell us a little about yourself and request information on how to sync your Gorgias data.
How easy is it to visualize my Gorgias data using Sourcetable?
Sourcetable spreadsheets are designed to be intuitive and user-friendly, so anyone can view key data from Gorgias - and other customer support platforms such as Freshdesk and Intercom - at a glance without SQL.
Which customer support platform works best with Sourcetable – Gorgias or Freshdesk?
Both platforms work equally well on Sourcetable, allowing users to combine data, better understand the relationships among available data, and gain new insights for making better decisions or identifying new opportunities.