Syncing Intercom to Sourcetable gives your marketing and support teams the tools they need to create the best customer experience, and automatically link Intercom to all other relevant apps.
Syncing Intercom data to Sourcetable allows users to compare customer engagement metrics with other key performance indicators quickly and easily, without having to learn SQL or other database languages, making key customer support data available to all members of your team.
Sourcetable brings together key data from Intercom and other platforms quickly and intuitively, allowing users to automate processes and free up time to focus on other important aspects of their business.
Sourcetable’s comprehensive suite of visualization tools lets users create bar charts, line graphs, burn charts, mapping, scatter plots, and more to share with their team and focus on the metrics that matter.
Use out-of-the-box, tried and tested templates in order to merge databases and enable data collaboration across your entire organisation
Analyse your Intercom customer engagement data instantly in cross-channel reports that pull data from other platforms and services.
Compile all your customer support data into a spreadsheet, query it and find the business intelligence behind the numbers, to improve user experience going forwards
The teammates accounts that have access to a workspace
The organisations using the product are called companies, company history contains company id, name, industry, created and modified date etc
Contains the associations of company, tag, and company history
Contains the associations of company, contact, and company history
Contains the contact information, location, ios and android device details, and admin information
Contains the association of contact history, contact, name and url
Contains the association of contact history, contact, and tag
Contains the association of conversation history and admin
Contains the association of conversation history and contact
Contains the assignee information, source information, conversation rating, value, priority and sla name,and status
Contains the association of conversation part history, url, and name
Contains conversation history, author information, body, created at, assigned to and assigned type
Contains the association of conversation history and tag
Tag is a label that can be applied to a conversation
Team is a group of users, it contains a name and an id
Contains an association of team and admin
Online businesses integrating Intercom with Sourcetable can quickly access all relevant data on customer engagement, feedback, chats and automatic email sequences.
Software as a Service(SaaS) companies
Retail online stores(eCommerce)
Connect, sync and query your Intercom customer engagement data with data from 30+ other sources, to drive business decisions and improve customer experience.
Create intuitive workflow templates based on data from Intercom and other platforms, and share among your team quickly and easily
Automate data from Intercom so you can save time and focus on running your business as successfully as possible