Intercom

Intercom is messaging platform which allows businesses to communicate with prospective and existing customers within their app, on their website, through social media, or via email.

Sync Intercom data to Sourcetable

Build reports once. Connect to Intercom and start modeling from live data.

Popular Use Cases

Intercom connector Sourcetable connector
Create reports using Intercom data
Intercom + Sourcetable
Intercom connector Sourcetable connector
See an active list of all Intercom tickets, by type
Intercom + Sourcetable
Intercom connector Segment connector
Segment Intercom customer support tickets by lead source with Segment data
Intercom + Segment
Intercom connector Sourcetable connector
Analyze customer support performance to predict churn
Intercom + Sourcetable
Intercom connector MySQL connector
Combine MySQL user table and Intercom tickets for cohort analysis
Intercom + MySQL
Here's a sample of the Intercom data that will be available in your Sourcetable spreadsheets:
ADMIN

The teammates accounts that have access to a workspace

COMPANY_HISTORY

The organisations using the product are called companies, company history contains company id, name, industry, created and modified date etc

COMPANY_TAG_HISTORY

Contains the associations of company, tag, and company history

CONTACT_COMPANY_HISTORY

Contains the associations of company, contact, and company history

CONTACT_HISTORY

Contains the contact information, location, ios and android device details, and admin information

CONTACT_SOCIAL_PROFILE_HISTORY

Contains the association of contact history, contact, name and url

CONTACT_TAG_HISTORY

Contains the association of contact history, contact, and tag

CONVERSATION_ADMIN_HISTORY

Contains the association of conversation history and admin

CONVERSATION_CONTACT_HISTORY

Contains the association of conversation history and contact

CONVERSATION_HISTORY

Contains the assignee information, source information, conversation rating, value, priority and sla name,and status

CONVERSATION_PART_ATTACHMENT_HISTORY

Contains the association of conversation part history, url, and name

CONVERSATION_PART_HISTORY

Contains conversation history, author information, body, created at, assigned to and assigned type

CONVERSATION_TAG_HISTORY

Contains the association of conversation history and tag

TAG

Tag is a label that can be applied to a conversation

TEAM

Team is a group of users, it contains a name and an id

TEAM_ADMIN

Contains an association of team and admin