Zendesk Chat

Zendesk Chat is a customer suport platform where customers can have real time interaction related to their concerns.

Sync Zendesk Chat data to Sourcetable

Build reports once. Connect to Zendesk Chat and start modeling from live data.

Popular Use Cases

Zendesk Chat connector Sourcetable connector
Create reports using Zendesk Chat data
Zendesk Chat + Sourcetable
Zendesk Chat connector MongoDB connector
Analyze the impact of customer zupport on user retention
Zendesk Chat + MongoDB
Zendesk Chat connector Segment connector
Segment Zendesk Chat customer support tickets by lead source with Segment data
Zendesk Chat + Segment
Zendesk Chat connector Sourcetable connector
Analyze average customer support response times
Zendesk Chat + Sourcetable
MySQL connector Zendesk Chat connector
Combine MySQL user table and Zendesk Chat tickets for cohort analysis
MySQL + Zendesk Chat
Here's a sample of the Zendesk Chat data that will be available in your Sourcetable spreadsheets:
AGENT

An agent contains information like name, email, login account, created date and last login date

AGENT_ROLE

The role which an agent has, roles are the privileges that can be given to agents

BAN_IP

Contains the IP address and the reason of ban

BAN_VISITOR

Contains the visitor id and reason of ban

CHAT

Contains the visitor information, preview, type, started by, response time, session timing information

CHAT_AGENT

Contains the association of chat id and agent id

CHAT_HISTORY

Contains the history information related to a chat

CHAT_TAG

Contains the association of chat id and tag id

DEPARTMENT

Contains the department information like name, description and enabled

DEPARTMENT_MEMBER

Contains the association of a agent id and department id

ENGAGEMENT

Contains the information of chat, agent, department, started by, assigned, comment, timestamp and duration

VISITOR

Contains the information like phone, notes, email and name of visitor