What is Dimensional Insight Driver Platform?

The Dimensional Insight Driver Platform is an enterprise-grade analytics and integration platform. It is designed to deliver key performance indicators (KPIs) and powerful analytics to aid companies in making informed business decisions. With a strong presence in multiple industries, it caters to a broad spectrum of roles within organizations, such as the C-Suite, business users, analysts, and developers.

Enterprise Use and Industry Expertise

The platform boasts extensive use by companies globally, offering industry-specific solutions for sectors like healthcare, education, and transportation. Its industry expertise is reflected in the fast return on investment (ROI) customers experience and its high ratings, including recognition as the #1 Data & Analytics Platform in the 2024 Best in KLAS Report.

Performance and Service

Dimensional Insight's platform is known for significantly improving report processing times by 96%. The platform's concierge service is highlighted for helping teams to efficiently utilize the platform, ensuring a swift setup process. This service excellence has contributed to the platform's decade-long high ratings by KLAS.

Global Reach and Flexibility

The platform's versatility is evident in its global reach, with a user base spread across various continents. It is available for a wide array of industries, such as beverage, cannabis, healthcare, manufacturing, logistics, transportation, and utilities, showcasing its adaptability to diverse business needs.

What is Salesforce CRM Analytics?

Salesforce CRM Analytics, previously known as Tableau CRM, is a powerful analytics tool designed to work within the Salesforce ecosystem. It provides actionable insights and AI-driven analytics directly within Salesforce's CRM platform. Utilizing a combination of artificial intelligence, machine learning, and data visualization, CRM Analytics enables users to make data-driven decisions and improve customer relationship management.

Integration with Salesforce

CRM Analytics is seamlessly integrated with Salesforce, allowing users to analyze CRM data without the need to switch platforms or integrate third-party solutions. This integration ensures that all customer data is leveraged to its full potential within the Salesforce environment.

AI-Driven Insights

With built-in AI capabilities, Salesforce CRM Analytics offers predictive analytics and recommendations that enhance the decision-making process. It allows users to unearth trends and patterns that may not be immediately obvious, assisting businesses in anticipating customer needs and behaviors.

Data Visualization

The platform includes advanced data visualization tools that present complex data in an easily understandable format. Users can create custom dashboards and reports that provide a clear view of the business's performance, customer interactions, and other key metrics.

Accessibility and Collaboration

Salesforce CRM Analytics emphasizes accessibility, enabling users across the organization to access insights and collaborate on data-driven initiatives. By promoting a culture of data literacy, it empowers employees to contribute to the company's overall analytics goals.

Dimensional Insight Diver Platform vs Salesforce CRM Analytics

Integration and Data Management

The Diver Platform by Dimensional Insight specializes in data integration, bringing company data into a central source. This contrasts with Salesforce CRM Analytics, which focuses on customer relationship data within the Salesforce ecosystem. Diver's approach is broader, encompassing data management and integration from various streams for comprehensive analysis.

Business Rules and Data Security

Diver allows stakeholders to define and apply business rules to data for enhanced accuracy, a feature not primarily emphasized in Salesforce CRM Analytics. Additionally, Diver establishes access rules to maintain data security, while Salesforce CRM Analytics integrates with Salesforce's security model, designed around customer relationship data.

Analytics and Visualization

Both platforms offer robust analytics and visualization tools. However, Diver emphasizes ad hoc analysis without predefined drill paths, allowing more flexible data exploration compared to Salesforce CRM Analytics, which typically utilizes structured CRM data. Diver enhances user adoption with customizable dashboards and scorecards, a feature also prominent in Salesforce CRM Analytics.

User Experience and Adoption

Diver's ad hoc analysis capabilities provide a unique user experience without the need for predefined drill paths, fostering an environment of exploration. Salesforce CRM Analytics, while offering powerful visualization, is more structured and may not offer the same level of exploratory analysis. Both platforms aim to increase user adoption through intuitive dashboards and scorecards.

Frequently Asked Questions

What is the difference between Dimensional Insight Diver Platform and Salesforce CRM Analytics in terms of data integration?

The Dimensional Insight Diver Platform integrates a company's data into one central source, focusing on a comprehensive end-to-end process from data integration to management. Salesforce CRM Analytics specializes in CRM-related data and may not offer as broad a scope in data integration.

Can Dimensional Insight Diver Platform and Salesforce CRM Analytics both be used for ad hoc analysis?

Yes, Diver allows users to perform ad hoc analysis without predefined drill paths, which fosters flexibility in data exploration. Salesforce CRM Analytics also provides tools for ad hoc analysis, although the specifics may vary.

How does the Dimensional Insight Diver Platform ensure data security compared to Salesforce CRM Analytics?

Diver defines access rules to keep data secure, ensuring that sensitive information is protected. Salesforce CRM Analytics also has security measures, but the approaches and specifics of access rules may differ.

Is there a difference in the analytics and visualization capabilities between Dimensional Insight Diver Platform and Salesforce CRM Analytics?

Diver provides analytics and visualization with features like dashboards and scorecards for greater user adoption. Salesforce CRM Analytics also offers analytics and visualizations, but it is tailored more towards sales and customer relationship metrics.

Can both Dimensional Insight Diver Platform and Salesforce CRM Analytics manage business rules?

Diver allows stakeholders to define and apply business rules to data for greater accuracy, as part of its end-to-end platform capabilities. Salesforce CRM Analytics may have different capabilities for managing business rules, typically centered around sales and customer management.

Dimensional Insight Driver Platform vs. Sourcetable

Dimensional Insight provides a robust data management and BI/Analytics platform designed for developers, featuring a columnar data structure and automation throughout the data management process. Its comprehensive tools like Measure Factory, Executive Dashboard, and Assisted Analytics cater to detailed data definition, visualization, and AI-driven analysis. A single visual IDE simplifies development across various functions, including data flows and plugin creation.

Sourcetable offers a streamlined alternative to the Dimensional Insight platform, targeting users who prefer a spreadsheet-centric approach to data management. With the ability to connect to numerous data sources, Sourcetable centralizes data into a familiar spreadsheet interface, allowing for real-time querying and manipulation. This simplicity positions Sourcetable as a user-friendly option for those seeking immediate insights without deep technical investment.

While Salesforce CRM Analytics provides specialized analytics within the Salesforce ecosystem, Sourcetable's flexibility in data source integration and spreadsheet-like analysis can be a versatile solution for users seeking a broader data consolidation tool without the CRM constraint. Its intuitive interface ensures that end-users can directly interact with their data, offering a compelling alternative for those prioritizing ease of use and immediate data accessibility.