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Google Sheets Integration

Integrate Aircall with Google Sheets

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    Overview

    Welcome to the essential guide for harnessing the power of combined technology—integrating Aircall with Google Sheets. Aircall's innovative phone system, designed for sales and support teams, can now effortlessly sync with the versatility of Google Sheets. This integration creates a seamless ecosystem for your business communications and data management. By linking these powerful tools, your team can unlock new efficiencies, allowing for smarter conversations, real-time data analysis, and a cohesive workflow that supports hybrid work environments. On this page, we'll explore the myriad benefits of bringing Aircall and Google Sheets together, including what you need to set up the integration, step-by-step instructions on how to merge these platforms, practical use cases, troubleshooting tips, and a helpful Q&A section to ensure you make the most out of this combination.

    Understanding why the integration of Aircall with Google Sheets is critical comes down to recognizing the importance of data-driven decision-making in today's fast-paced business world. With Aircall's capability to be set up in seconds and integrated with essential apps, and Google Sheets' real-time collaboration features, you can enhance your sales strategies, accelerate the sales pipeline, and elevate customer support to a competitive level. Not only does this integration facilitate more effective communication, but it also aids in monitoring vital metrics, ensuring that your team stays connected and productive from anywhere. Dive into the following sections to discover the full potential of integrating Aircall with Google Sheets and how it can transform your business operations.

    Reasons to Integrate Aircall with Google Sheets

    • Streamlines data management by syncing call activity with Google Sheets.
    • Facilitates the creation of new leads directly within Google Sheets.
    • Enables automatic updates to Google Sheets with information from Aircall leads.
    • Allows for efficient calling campaigns by using a list of numbers from Google Sheets.
    • Improves productivity with the Power Dialer's ability to call numbers directly from Google Sheets.

    Setting Up Integration Between Aircall and Google Sheets

    Integrating Aircall with Google Sheets allows you to efficiently create calling campaigns using The Power Dialer, which operates within the Aircall phone system. This integration leverages the capabilities of Google Sheets for list management and Aircall's advanced calling features to streamline your calling operations. However, there are specific requirements and steps to follow to ensure the integration is set up correctly.

    1. Ensure you have an Aircall account, which is a cloud-based call center and phone system.
    2. Have access to Google Sheets where you can manage your calling campaign list.
    3. Understand that direct uploading of lists into the phone is not possible; instead, lists are managed through Google Sheets.
    4. Use Google Apps Script to write a script in Google Sheets, which will enable the interaction between Aircall and Google Sheets.
    5. Set up triggers in Google Sheets to run scripts automatically, ensuring any changes in the sheet are updated in the campaign.
    6. Optionally, utilize a third-party tool like Actiondesk to simplify the process of building reports and managing data.
    7. Prepare your contact list in Google Sheets, adhering to the 1000 contact limit for The Power Dialer.
    8. Format all phone numbers in the list in the E.164 format to be compatible with The Power Dialer.
    9. Understand that any modifications made to the Google Sheet will be reflected in the published page, which syncs with The Power Dialer.

    Integrating Aircall with Google Sheets

    There are multiple methods to integrate Aircall with Google Sheets, each designed to streamline the process of managing call campaigns and automating data retrieval. From using the Power Dialer with a prepared list of numbers to writing custom scripts for data import, these integrations can help enhance productivity and maintain up-to-date information.

    Using the Power Dialer with Google Sheets

    To employ the Aircall Power Dialer with Google Sheets, you start by creating a calling campaign list within a spreadsheet. This list must contain phone numbers in the E.164 format and adhere to the 1000 contact limit per Power Dialer session. The default country code is determined by your phone application settings. It's important to note that you can’t upload lists directly into the Power Dialer, but rather use the list from Google Sheets to facilitate your calling campaigns.

    Automating Data Retrieval with Google Sheets Scripts

    For a more advanced integration, you can write a Google Sheets script that automates the process of pulling data from Aircall into your spreadsheet. This is done via the Google Apps Script platform and does not require any third-party software. To understand what data you can retrieve, you can utilize the Aircall API explorer and Postman collection. With this method, you can tailor your integration to fit specific data needs.

    Syncing Data with Sourcetable

    As an alternative to direct integration methods, Sourcetable offers a solution that syncs live data from various applications or databases, including Aircall. This approach can be particularly useful for those who require a more comprehensive data management system that extends beyond Google Sheets and Aircall alone. Sourcetable simplifies the process by handling the synchronization without the need for manual list preparation or custom scripting.

    Common Use Cases

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      Google Sheets Integration
      Logging aircall data in google sheets
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      Google Sheets Integration
      Posting weekly e-commerce revenue on slack using aircall and google sheets data
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      Google Sheets Integration
      Adding linkedin lead gen forms submissions to google sheets via aircall
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      Google Sheets Integration
      Calculating bonusly monthly points in google sheets using aircall data
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      Google Sheets Integration
      Sending an email when a specified name is added to a google sheets spreadsheet from aircall

    Frequently Asked Questions

    How can I create a calling campaign list in Google Sheets using Aircall?

    Aircall allows you to create a calling campaign list directly in Google Sheets. However, you cannot upload a list directly to the Power Dialer; it must be prepared in Google Sheets adhering to the 1000 contact limit per session and phone numbers must be in E.164 format. Remember that the default country from your phone application is applied and cannot be changed during the session.

    Can I upload my own list to Aircall's Power Dialer?

    No, the Power Dialer does not allow you to upload a list directly. You need to create your list in Google Sheets, which will then integrate with the Power Dialer.

    How do I pull data from Aircall into Google Sheets?

    You can pull data from Aircall into Google Sheets by writing your own script, using an Add-On like Actiondesk, or using Aircall's API directly. Actiondesk's Add-On is a user-friendly option that requires less technical skill than writing a script.

    Is there a limit to the number of contacts I can have in a Power Dialer session?

    Yes, there is a limit of 1000 contacts for each Power Dialer session in Aircall.

    Do I need any third-party software to run a script that integrates Aircall with Google Sheets?

    No, the script to integrate Aircall with Google Sheets runs on the Google Apps Script platform and does not require third-party software. You can use tools like Aircall API explorer and Postman collection to understand the data available for integration.

    Conclusion

    In conclusion, the seamless integration of Aircall's sophisticated business phone system with the versatility of Google Sheets transforms the way sales and support teams operate, enabling smarter conversations and real-time collaboration on any device. This powerful combination enhances productivity, offering the ability to monitor metrics, book more meetings, and improve customer experiences, while also facilitating hybrid work environments. As an alternative to this integration, consider the comprehensive capabilities of Sourcetable, which offers a unified workspace to simplify your workflow even further. Sign up for Sourcetable today to get started and elevate your team's performance to new heights.





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