Reasons to Integrate Appcues with Google Sheets

• Facilitates the collection and organization of information, making the analysis of user interactions and feedback more efficient.
• Enhances the ability to sort through and manage NPS scores and user feedback directly within Google Sheets.
• Automatically collects in-app survey submissions, allowing for easy access and use of this data elsewhere.
• Enables the creation of detailed lists of users who have either completed or failed to complete key actions, aiding in user engagement tracking.
• Available on multiple plan levels—Essentials, Growth, and Enterprise—making it accessible for a range of businesses.
• Seamless integration through Zapier and Webhooks, which is supported across all the aforementioned plan levels.

Setting Up the Appcues and Google Sheets Integration

To establish a connection between Appcues and Google Sheets, you will need to utilize Zapier or Webhooks, which facilitate the automatic transfer of in-product information into a Google Sheets document. This setup is designed to streamline the organization of NPS scores, capture user feedback efficiently, and repurpose in-app survey submissions. The integration is accessible to users on the Essentials, Growth, and Enterprise plans of Appcues. Here’s what you need to set up the integration:

1. An active Appcues account on either the Essentials, Growth, or Enterprise plan.
2. A Google Sheets account to receive and organize the data.
3. Access to Zapier or Webhooks for creating the automation between Appcues and Google Sheets.

Integrating Appcues with Google Sheets

Integrating Appcues with Google Sheets can be accomplished in two primary ways, ensuring that user interaction data such as NPS scores, feedback, and survey responses can be effectively organized. These integrations are available for users on the Essentials, Growth, and Enterprise plans. By leveraging these integrations, you can automate the process of data collection and enhance your workflow efficiency.

Integration via Zapier

The first method to integrate Appcues with Google Sheets is by using Zapier. This process begins with setting up the connection between the two applications on Zapier. Once connected, information from Appcues can be automatically sent to Google Sheets, allowing for NPS scores and feedback to be neatly compiled. This method is suitable for users who are looking for an easy and straightforward setup with Zapier's user-friendly interface.

Integration via Webhooks

Alternatively, the Google Sheets Integration can also be set up using Webhooks. This approach allows for a more customized integration, which is especially useful for sending in-app survey responses directly to Google Sheets. While this method may require a bit more technical knowledge, it offers flexibility and can be a powerful tool for organizing user submissions and actions.

Using Sourcetable as an Alternative

As an alternative to direct integration, Sourcetable provides a versatile platform that syncs live data from various apps or databases, including Appcues. This can be an excellent solution for users seeking to centralize their data without the need for integration through Zapier or Webhooks. Sourcetable's ability to handle data from almost any app ensures that users can maintain a comprehensive overview of their data in one place.

Common Use Cases

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  Organize nps scores and feedback
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  Collect in-app survey submissions in one place
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  Create lists of users who complete or fail to complete key actions

Frequently Asked Questions

Can Appcues integrate with Google Sheets?

Yes, Appcues can integrate with Google Sheets using Zapier or Webhooks.

How can I use the Google Sheets integration to answer common business questions?

You can use the Google Sheets integration to answer business questions like 'How many people have seen my Appcues onboarding flow in the past 7 days?' or 'How many customers have engaged with the hotspots on my dashboard?'

What is required to activate the Google Sheets integration?

To activate the Google Sheets integration, you need one click to activate and the Google Sheets javascript installed in your app.

What type of data does the Google Sheets integration send?

The Google Sheets integration sends data in the form of events, which you can read more about in the Analytics Events doc.

How do you integrate Appcues with Google Sheets?

To integrate Appcues with Google Sheets, first publish your Google Sheet as a web app using Google Apps Script, then create a webhook in Appcues to send survey responses to your Google Sheet.