What is Zendesk Explore?

Zendesk Explore is an analytics service provided by Zendesk. It is designed to measure and understand the entire customer experience. With a total of 123 ratings, Zendesk Explore has a user rating of 4.2. Despite the lack of reviews, the service is recognized for its capabilities in data analysis pertinent to customer support operations.

What is Alibaba Quick BI?

Alibaba Quick BI is a business intelligence and analytics platform. It allows users to perform data analysis, create reports, and visualize data insights. Quick BI supports data integration from various sources and offers real-time data processing. It includes features such as dashboards, report generation, and data exploration tools. The platform is designed to help businesses make informed decisions based on data-driven insights.

Zendesk Explore vs Alibaba Quick BI

Overview and Ratings

Zendesk Explore is a reporting and analytics tool designed to work seamlessly with Zendesk's suite of support-focused products. It has a user rating of 4.2 based on 123 reviews. In contrast, Alibaba Quick BI, developed by Alibaba Cloud, offers data analytics services with a higher user satisfaction, holding a rating of 4.8 from 118 reviews.

Availability and Integration

Zendesk Explore was previously limited to Zendesk Support Professional and Enterprise but is now included in the Suite, Support, and Sell plans. On the other hand, Alibaba Quick BI is a product of Alibaba Cloud, suggesting a closer integration with Alibaba's ecosystem.

Features and Customization

Zendesk Explore provides a comprehensive set of features such as scheduling, sharing dashboards, customizable roles, an hourly data refresh rate, and over 500 customization options for reports. It also boasts a real-time dashboard and intelligent visualization selector. Alibaba Quick BI's features are not detailed in the provided facts, so a direct comparison cannot be made in this respect.

Versions and Access

Zendesk Explore offers a free version, Explore Legacy, which includes all features of Explore Professional plus advanced scheduling and sharing capabilities. However, it does not include features released after October 11, 2022. The specifics of Alibaba Quick BI's versions or tiered access are not provided.

Frequently Asked Questions

Which platform has a higher user rating, Zendesk Explore or Alibaba Quick BI?

Alibaba Quick BI has a higher user rating with 4.8 from 118 reviews, compared to Zendesk Explore, which has a 4.2 rating from 123 reviews.

Who is the provider of Alibaba Quick BI?

Alibaba Quick BI is made by Alibaba Cloud.

How many reviews does Zendesk Explore have?

Zendesk Explore has 123 reviews.

What is the user rating of Alibaba Quick BI?

Alibaba Quick BI has a user rating of 4.8 from 118 reviews.

Why Choose Sourcetable as Your Data Analysis Tool

Seeking an alternative to Zendesk Explore and Alibaba Quick BI? Sourcetable offers a compelling solution with its powerful no-code, spreadsheet-like interface for data analysis. It combines the ease of use of spreadsheets with the robust features of a full-fledged business intelligence tool.

With Sourcetable, you can effortlessly manage and analyze large datasets, thanks to its capability to handle bulk CSV analysis with over a million rows. This feature surpasses the traditional limitations of spreadsheet software and positions Sourcetable as a scalable option for data analysis.

The platform's ability to sync data from over 100 business applications and databases ensures a centralized, up-to-date data warehouse. This comprehensive integration capacity simplifies the data collection process, which is essential for real-time business intelligence.

Interactive visualizations, automated reporting, and live charts are at your fingertips with Sourcetable. Embed these elements into web pages and blogs with ease, enhancing data accessibility and collaboration without the need for coding expertise.

Unlike Zendesk Explore, which is tailored for customer service analytics, and Alibaba Quick BI, which is focused on serving Alibaba ecosystem users, Sourcetable's no-code GUI and spreadsheet interface make it a versatile and user-friendly option for a wide range of industries and functions.

Data security is not an afterthought; Sourcetable ensures end-to-end encryption and regular backups, providing peace of mind when handling sensitive data. This commitment to security makes Sourcetable a trustworthy choice for any organization.

With built-in templates and an AI assistant, Sourcetable accelerates the report creation process, making data analysis an efficient and streamlined experience. Choose Sourcetable for a comprehensive, easy-to-use, and secure data analysis platform.